Refund policy

Return and Refund Policy

Thank you for shopping with **DRTY Laundry**. We are committed to providing high-quality products and ensuring your satisfaction. Please read our return and refund policy carefully before making a purchase.

 

No Returns Policy

Due to the nature of our business and to maintain the highest standards of hygiene and quality, we do not accept returns on any of our products. All sales are final.

 

Refunds

We do not offer refunds or exchanges for change of mind or incorrect size choices. Please ensure you review the size chart and product details carefully before completing your purchase.

 

Damaged or Defective Items

If you receive a damaged or defective item, we are committed to making it right. Please follow these steps:

1. Contact Us: Email us at contact@gofigagency.com within 7 days of receiving your order. Include your order number, a description of the issue, and photographs of the damaged or defective item.

2. Review and Resolution Our team will review your case and respond within 3 business days. If the item is confirmed to be damaged or defective, we will arrange for a replacement or issue a store credit.

 

Order Cancellations

Once an order is placed, it cannot be canceled or modified. Please ensure all details are correct before completing your purchase.

 

Contact Us

If you have any questions or concerns about our return and refund policy, please contact us at contact@gofigagency.com. 

 

Thank you for your understanding and support.