Shipping policy
Shipping Policy
We are committed to providing a seamless and enjoyable shopping experience, including efficient and reliable shipping. Please review our shipping policy below:
Shipping Methods and Delivery Times
Standard Shipping:
- Processing Time: All orders are processed within 2-5 business days. Please note that orders are not processed or shipped on weekends or holidays.
- Shipping Time: Once your order is processed, standard shipping typically takes between 7-21 business days for delivery. Please be aware that delivery times may vary depending on your location and any unforeseen delays with our shipping partners.
Order Tracking
After your order has been processed and shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
Shipping Rates
We offer standard shipping rates based on the total weight of your order and your delivery location. Shipping costs will be calculated and displayed at checkout.
International Shipping
We are pleased to offer international shipping to many countries worldwide. Please note that international shipping times may vary and could take longer than domestic shipping.
Customs, Duties, and Taxes
DRTY Laundry is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Shipping Address
Please ensure that all shipping information is correct. If you have provided an incorrect address, please contact us immediately at contact@gofigagency.com. We are not responsible for packages delivered to an incorrect address due to incorrect information provided by the customer.
Delays and Issues
While we strive to ensure timely delivery of all orders, there may be occasional delays due to factors outside our control, such as weather conditions, customs delays, or other unforeseen circumstances. We appreciate your understanding and patience in such situations.
Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us at [your email address] as soon as possible. We will work with our shipping partners to investigate the issue and resolve it promptly.
Contact Us
If you have any questions or concerns regarding our shipping policy, please feel free to reach out to us at contact@gofigagency.com.
We are here to help!
Thank you for choosing DRTY Laundry. We appreciate your business and are committed to ensuring a smooth and satisfactory shopping experience.